Marine
Marine service yards and boatyards.
Owners call constantly for updates and approvals take days.
Your voice and answers in English and Spanish
Calls answered. Customers kept informed.
Keel & Wing AI is the bilingual front office for boat and aircraft service shops in South Florida. It answers your phone in English and Spanish, texts back missed calls, sends photo estimates your customers approve from their phone, and keeps them updated while their boat or aircraft is in your shop.
Live demo line. Speak English or Spanish and book a test job.
The AI replica answers every call and text, always saying it is AI first.
Read the full call
Esta llamada puede ser grabada.
This call may be recorded.
AI assistant
Buenas noches, gracias por llamar a Keel & Wing Demo. Soy el asistente de inteligencia artificial del taller. ¿En qué le puedo ayudar?
Good evening, thanks for calling Keel & Wing Demo. I'm the shop's AI assistant. How can I help you?
Caller
Buenas. Mi Yamaha 250 no arranca. El bote está en el Río Miami, en nuestro muelle.
Evening. My Yamaha 250 won't start. The boat is on the Miami River, at our dock.
AI assistant
Con gusto le ayudo. ¿Me dice su nombre y un número de teléfono donde le podamos escribir?
Happy to help. Can you give me your name and a phone number where we can text you?
Caller
Rafael Pérez. Este mismo número.
Rafael Pérez. This same number.
AI assistant
Gracias, señor Pérez. ¿Qué bote es y de qué año?
Thanks, Mr. Pérez. What boat is it and what year?
Caller
Un Contender 28 del 2019, con un solo motor Yamaha F250.
A 2019 Contender 28 with a single Yamaha F250.
AI assistant
Anotado: Contender 28 del 2019, Yamaha F250, no arranca, en el Río Miami. Yo no le puedo decir qué tiene el motor; eso lo revisa el técnico. ¿Le sirve una cita de recepción el jueves a las 9 de la mañana?
Noted: 2019 Contender 28, Yamaha F250, won't start, on the Miami River. I can't tell you what's wrong with the engine; the technician checks that. Does an intake appointment Thursday at nine in the morning work?
Caller
Sí, el jueves está bien.
Yes, Thursday works.
AI assistant
Queda agendado para el jueves a las 9 de la mañana. Le envío la confirmación por mensaje de texto ahora mismo. Gracias por llamar.
Booked for Thursday at 9 a.m. I'll send the confirmation by text right now. Thanks for calling.
Keel & Wing Demo: Soy el asistente de inteligencia artificial del taller. Su cita de recepción para el Contender 28 (Yamaha F250) quedó para el jueves a las 9:00 am en el muelle del taller. El técnico revisa el motor ese día. Si necesita cambiar la hora, responda a este mensaje. Responda PARA para no recibir más mensajes.
Keel & Wing Demo: I'm the shop's AI assistant. Your drop-off appointment for the Contender 28 (Yamaha F250) is set for Thursday at 9:00 a.m. at the shop dock. The technician checks the engine that day. If you need to change the time, reply to this message. Reply STOP to stop receiving messages.
What it always does
- Answers in under 3 seconds
- English or Spanish, first sentence
- Missed calls texted in 30 seconds
- Names itself an AI replica first
- Never diagnoses
- No prices without your list
Who it is for
Built for shops that fix expensive machines
One vertical, two machines, two languages. We sit on top of whatever you run the shop on today, even paper.
Marine
Mobile marine mechanics.
You cannot answer the phone with your hands in a bilge.
Marine
Outboard and engine dealers.
Service calls get buried under sales calls.
Aviation
Part 145 repair stations and independent A&P shops.
Owners want proof of progress; squawk lists and approvals are slow.
Aviation
Flight-school maintenance departments.
Every hour of downtime is lost revenue.
Aviation
Avionics shops.
Long quotes, long waits, many calls.
The workflow
How it works
01
Answers
Picks up every call in your voice, in English or Spanish, answers from what you approved, and books the intake or a callback.
02
Approves
Sends photo estimates your customers approve line by line from their phone.
03
Updates
Sends your customer a short update with a photo at every stage change and at least every 48 hours.
01
A customer calls
A customer calls. The assistant answers in under 3 seconds, picks up English or Spanish from the first sentence, captures the boat or aircraft and the problem, books the intake or a callback, and texts a confirmation. A call you miss gets a text or WhatsApp within 30 seconds.
Contender 28Demo data
Missed call
02
Photo estimate, approved
Your tech uploads photos or video. The customer gets an estimate with a plain-language explanation in their language, approves it line by line, signs and pays a deposit from their phone.
Contender 28Demo data
Yamaha F250 Example
Remanufactured starter.
The technician confirmed the starter does not turn. Includes part and labor.
$1,240.00
Corroded wires in the harness.
The damaged wires are replaced and the connections are protected.
$420.00
Battery load test.
The battery is checked before the boat is returned.
$180.00
Approved total$0.00
0 of 3 approved
Signature
03
Updates every 48 hours
On every stage change, and at least every 48 hours, the owner gets a short update with a photo. They stop calling for news.
Contender 28Demo data
- Intake
- Diagnosis
- Estimate sent
- Approved
- Parts ordered
- In work
- Sea trial or run-up
- Ready
- Picked up
48 h 00 m
Update sent
Keel & Wing Demo: Su Contender 28 está en el elevador. El motor de arranque ya llegó y se instala mañana. Por ahora no necesitamos nada de usted.
Keel & Wing Demo: Your Contender 28 is on the lift. The starter motor arrived and gets installed tomorrow. We don't need anything from you right now.
04
Pickup and follow-up
When the job is ready, the message offers pickup time slots. Unapproved estimates are followed up on day 1, 3 and 7, and 24 hours after pickup the customer is asked for a Google review.
Contender 28Demo data
If an estimate is still waiting
- 01
Day 1: a reminder that the estimate is waiting, with the link to approve it.
- 03
Day 3: a second reminder, with an offer to answer questions.
- 07
Day 7: a last reminder from the shop.
Your replica
It can speak in your voice
At setup you record about 30 minutes of your voice, and your shop's assistant speaks in it, in English and Spanish. The voice lives only inside your account and is deleted if you cancel.
The assistant still says it is an AI assistant speaking in the owner's voice, in its first sentence on every call and text. It never pretends to be a person.
AI assistantENES
Buenas noches, gracias por llamar a Keel & Wing Demo. Soy el asistente de inteligencia artificial del taller y hablo con la voz del dueño. ¿En qué le puedo ayudar?
Good evening, thanks for calling Keel & Wing Demo. I'm the shop's AI assistant speaking in the owner's voice. How can I help you?
Setup and your data
Live in five business days at your shop.
- 01
Day 1 we forward your number and load hours, services, price rules and your shop's own words.
- 02
Day 2 you record your voice and we test calls with your staff.
- 03
Day 3 we connect DockMaster or QuickBooks and WhatsApp.
- 04
Day 4 we go live after hours.
- 05
Day 5 we go live all day, with us on call.
Encrypted
Your shop data stays encrypted in transit and at rest.
Your voice, deleted on cancel
Your voice clone lives only in your shop's account and is deleted if you cancel.
Recordings kept 90 days
Call recordings are kept 90 days by default, and you can set a different retention for your shop.
Every access logged
Every read and write of customer data is recorded in an audit log.
Plain answers about calls and data
Where recordings live
Recordings stay in your shop's account, open only through expiring signed links, and every access is logged. They are kept 90 days by default.
How callers are told
Before anything else, every call announces in English and Spanish that it may be recorded. Then the replica says it is an AI replica of the owner.
How texting works
Every text honors STOP and PARA. Reply either word and the texts stop.
Plans
Pricing
Starter
Mobile mechanics and shops with 1 to 3 techs
Monthly$349
Setup$750
- Bilingual AI receptionist
- missed-call text-back
- two-way SMS and WhatsApp inbox
- job tracker
- 1 phone number
- 300 AI minutes
Pro
Yards and shops with 4 to 15 techs
Monthly$749
Setup$1,500
- Everything in Starter plus photo estimates and one-tap approvals
- deposits
- automatic status updates
- follow-ups and review requests
- 2 numbers
- 1,000 AI minutes
- DockMaster and QuickBooks sync
Enterprise
Dealer groups, multi-location yards, flight schools, Part 145 stations with 15+ techs
MonthlyFrom $1,500 per location
SetupFrom $5,000
- Everything in Pro plus CORRIDOR integration
- coach and analytics
- SSO
- audit log export
- 99.9% SLA
- dedicated onboarding
- custom voice
Spanish-first shops pay the same. Annual prepay gets two months free and locks the price. Stripe card fees are passed through with no markup in year 1.
Our guarantee
The 60-day guarantee
3
extra jobs booked
60
days to book them
2
months free if we miss
If we don't book you at least 3 extra jobs in the first 60 days, the next 2 months are free.
The count of booked jobs is on your dashboard, so you see it before we do.
Questions
Questions shop owners ask
Is it really AI?
Yes. It is an AI replica of you, and it says so at the start of every call and in its first text, in the caller's language, even in your voice. It never pretends to be a person.
Does it speak Spanish?
Yes, Caribbean and Latin American Spanish, not textbook Spanish. It picks the language from the caller's first sentence, switches mid-call if the caller does, and handles people who mix both. Estimates and updates go out in the customer's language.
What if a customer wants a human?
The assistant transfers to your staff, and Spanish-speaking callers go to your Spanish-speaking staff when they are available. For water coming in, fire or injury it tells the caller to call 911 or VHF channel 16 first, then pages your on-call number. An aircraft on the ground away from base is transferred to your on-call mechanic within 60 seconds.
Does it diagnose or quote prices?
No. It never diagnoses, never quotes a price unless you gave it a price list, never promises a completion date unless you set that rule, and never judges airworthiness or seaworthiness. Your licensed mechanic does that. The software drafts text for your people to review.
What happens after hours?
The phone is still answered. The assistant books an intake or a callback for your next open slot, and any call it cannot complete gets a text or WhatsApp within 30 seconds. The emergency path above works around the clock.
How long does setup take?
Five business days, at your shop, in your language. Day 1 we forward your number and load hours, services, price rules and your shop's own words. Day 2 you record your voice and we test calls with your staff. Day 3 we connect DockMaster or QuickBooks and WhatsApp. Day 4 we go live after hours. Day 5 we go live all day, with us on call.
Hear a replica answer. Call the demo line.
+1 786 744 8384Call the replicaEmail usLive demo line. Speak English or Spanish and book a test job.